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Customer Satisfaction Survey

Customer Satisfaction Survey

Türkiye'nin İkinci 500 Büyük Sanayi Kuruluşu

Customer Satisfaction Survey

Dear Customer,
As Panelsan, we give great significance to your thoughts and opinions in purpose of giving you better services and deliver right solutions. Thank you for the interest you have shown.

Company / Organization

The name of the authorized person

The job of the authorized person

Where did you hear of Panelsan

Which service/product did you buy from Panelsan

EPS

PANEL

EPS + PANEL

A. PANELSAN TEAM AND QUALITY OF SERVICE

Please evaluate your customer representative’s occupational knowledge and expertise

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please rate the support that was given to you related with the subjects you needed help about the services you received.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please evaluate the communication of your representative with your company.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Are you able to get in touch with your representative easily, and communicate with them quickly?

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please evaluate the solutions to the problems you may have encountered about the products and services.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please evaluate the catalogues and the technical documents.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please evaluate the requests of yours being handled correctly and completely.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please evaluate the time to convert your request into offer by Panelsan

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please evaluate the validity period of the offer

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

B. ABOUT PANELSAN INC.

Would you consider working with Panelsan in the future?

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please rate the status of Panelsan in the sector

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please rate the efficiency of Panelsan website.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

C. PANELSAN PRODUCTS

Please rate the products being complied with the quality standards (TSE, CE, etc.)

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please rate the product range being sufficient

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please rate the products being delivered on time

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please rate the delivery and packaging methods of the products

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Please rate the installation quality and delivery details of the products.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions about the subjects you are not satisfied with?

Maidan İş ve Yaşam Merkezi Mustafa Kemal Mahallesi 2118. Cadde No:4 A Blok 3.Kat Daire: 18 Çankaya / Ankara T: +90 312 342 03 82 • F: +90 312 342 03 80 • E: info@panelsan.com

All Rights are reserved by PANELSAN PANELSAN

Wall Panels

Complementary Products

Roof Panels

EPS Products

Customer Satisfaction Survey

A. PANELSAN TEAM AND QUALITY OF SERVICE

B. ABOUT PANELSAN INC.

C. PANELSAN PRODUCTS