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Customer Satisfaction Survey

Customer Satisfaction Survey

Türkiye'nin İkinci 500 Büyük Sanayi Kuruluşu

Customer Satisfaction Survey

Dear Customer,
As Panelsan, we give great importance to your thoughts and opinions in purpose of giving you better services and deliver correct solutions. Thank you for the interest you have shown.

Company / Organization

The name of the authorized person

The job of the authorized person

Panelsan'ı Nereden Duydunuz?

What service/product did you buy from Panelsan

EPS

PANEL

EPS + PANEL

A. PANELSAN TEAM AND QUALITY OF SERVICE

Please rate your customer representative’s craft knowledge and expertise

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the support that was given to you related with the subjects you needed help about the services you recieved.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the communication of your representative with your company.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Are you able to get in touch with your representative easily, and communicate with them quickly?

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the solutions to the problems you may have encountered about the products and services.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the catalogues and the technical documents.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the requests of yours being handled correctly and to the fullest.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the requests of yours being converted into the offers by Panelsan

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the validity periods of the offers

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

B. ABOUT PANELSAN INC.

Would you consider working with Panelsan in the future?

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the situation of Panelsan in the sector

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the efficiency of Panelsan website.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

C. PANELSAN PRODUCTS

Please rate the products being complied with the quality standards (TSE, CE, etc.)

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the product range being sufficient

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the products being delivered on time

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the delivery and packaging methods of the products

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Please rate the installation quality and delivery details of the products.

VERY GOOD

GOOD

MEDIOCRE

POOR

VERY POOR

What are your comments and suggestions for the subjects you are not satisfied with?

Maidan İş ve Yaşam Merkezi Mustafa Kemal Mahallesi 2118. Cadde No:4 A Blok 3.Kat Daire: 18 Çankaya / Ankara T: +90 312 342 03 82 • F: +90 312 342 03 80 • E: info@panelsan.com

Roof Panels

Wall Panels

EPS Products

Complementary Products

Customer Satisfaction Survey

A. PANELSAN TEAM AND QUALITY OF SERVICE

B. ABOUT PANELSAN INC.

C. PANELSAN PRODUCTS